PRIVACY POLICY

We value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book a tour, or otherwise interact with us. By using our services or accessing our website, you consent to the data practices described in this policy.

Personal Information: When you book a tour, contact us, or fill out a form, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Date of birth (for eligibility verification)

• Emergency contact information

• Payment details (processed through secure third-party processors)

Automatically Collected Information: When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Pages visited and time spent

• Device type and operating system

• Referring website or source

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and support marketing efforts. You can manage cookie preferences through your browser settings.

We may use your information for the following purposes:

• To process bookings and payments

• To communicate with you regarding your reservation or inquiries

• To send important service updates, confirmations, or safety instructions

• To improve our website, services, and customer experience

• To comply with legal obligations or enforce our terms and policies

• For internal recordkeeping and reporting

• For marketing communications (only with your explicit consent)

We do not sell, rent, or trade your personal information.

We may share information with:

• Service Providers: Such as payment processors, email marketing tools, or booking platforms, solely for service fulfillment

• Legal Authorities: If required by law, subpoena, or to protect our legal rights or safety

• Affiliated Entities: Only for operational needs, never for third-party marketing

All third-party services we use are required to maintain the confidentiality and security of your data.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, tax, or regulatory requirements.

Depending on your location, you may have rights regarding your personal data, such as:

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• Accessing or updating your personal information

• Requesting deletion of your data

• Withdrawing consent to marketing communications

To exercise your rights, please contact us.

Our website may contain links to third-party sites. We are not responsible for the content, privacy practices, or policies of these external sites. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Effective Date.” Continued use of our website or services after changes indicates your acceptance of the revised policy.